As a condominium or homeowners’ association (HOA) property manager, you have more than your fair share of concerns.
From the daily traffic of homeowners coming in and out of your neighborhood as they travel to school and work, to managing common areas and addressing individual questions and requests, to ensuring that property amenities are well-maintained and accessible, it can be easy for your commercial landscape maintenance in Greater Chicago to become overwhelming.
However, a top-notch, attractive HOA is important if you want to continue attracting new homeowners to your site and retain the ones you have, keeping complaints to a minimum.
For the Shorewood Glen HOA, finding a commercial landscape maintenance professional who can offer timely service to keep complaints low and improve overall satisfaction was crucial to developing a smooth and mutually beneficial relationship.
Shorewood Glen is an active, gated 55-plus adult community in Shorewood, Illinois. With just over 750 homes, this community is “a close community of friends and neighbors.”
Commercial landscape services for HOAs require high standards for quality work since this on-site service crew is an extension of your property management team.
When landscaping for neighborhoods, you want a proactive approach that includes exactly what your commercial property needs but doesn’t break the budget to do so. You also want a landscape company that can provide ideas and solutions for your toughest-to-manage areas.
Additionally, your business should have account managers and crew leaders who can respond kindly and promptly to homeowner requests.
Your HOA's common areas and landscaping can greatly affect property values. Board members who can ensure their community’s landscaping is in tip-top shape can keep their members satisfied and their community competitive to continue to attract and retain tenants.
Shorewood Glen HOA sought this type of dedicated, focused solution for its community.
Shorewood Glen HOA wanted to work with a commercial business that understands HOA landscape committees and commercial landscape services for this property type. This meant having attention to detail and good communication.
They looked at KD Landscape’s past success stories and references from other HOA communities and reviewed the company’s experience managing large residential communities, including seasonal maintenance, irrigation, and snow removal.
KD Landscape started working with Shorewood Glen HOA seven years ago. The company provides these HOA landscape contract services:
Communication and reporting include dedicated crews on-site five days a week, an onsite account executive three days a week, weekly reports with site updates and recommendations, monthly building and grounds meetings, and regular proposals for proactive site improvements.
KD Landscape came in with solid experience and an extensive plan for Shorewood Glen HOA.
After reviewing existing maintenance plants, resident concerns, and long-term aesthetic or functional goals, KD Landscape team members met with the building and grounds board members and property managers to understand their specific landscape challenges and expectations.
Once the initial assessment was complete, KD Landscape team members prepared a detailed proposal outlining recommended maintenance plans, enhancements, and budget-friendly solutions. The HOA landscape contract included a clear service schedule, quality benchmarks, and proactive improvement strategies.
These are the solutions KD Landscape offered to Shorewood Glen HOA’s challenges.
HOAs often have diverse resident expectations regarding landscape appearance, seasonal changes, and service response times. Also, some homeowners may have different views on maintenance priorities.
KD provides a clear service agreement, communicates proactively, and sends regular site reports to set realistic expectations. Monthly meetings with HOA boards and landscape committees ensure alignment on priorities and allow adjustments as needed.
Many HOAs have strict budgets, making it difficult to meet all landscaping needs while maintaining a high-quality appearance.
KD offers phased improvement plans and cost-effective maintenance strategies and prioritizes services with the most visual and functional impact. The company also proposes enhancements that improve sustainability and reduce long-term costs.
Some examples of these commercial landscaping improvements include efficient irrigation and native plantings.
Maintaining a community with hundreds of homes and common areas requires careful scheduling, resource allocation, and coordination with other service providers.
KD assigns dedicated crews and an on-site account executive to oversee operations, ensuring consistency and efficiency. This type of structured commercial landscape maintenance plan, digital tracking system, and weekly reports help streamline operations at Shorewood Glen HOA.
Extreme weather conditions in the Chicago area (hot summers, cold winters, storms) can damage landscapes and impact scheduled services.
KD Landscape adapts commercial landscape maintenance plans based on weather forecasts, provides emergency storm response services, and ensures seasonal preparedness with things like drought-resistant plant selection to preemptively manage drought.
In large communities, residents often have individual concerns about their lawns, trees, or landscaping for neighborhood maintenance schedules.
KD Landscape maintains open lines of communication through the HOA and an on-site account executive. They handle requests efficiently by categorizing issues (urgent vs. routine) and implementing a structured response process.
HOAs are increasingly concerned about sustainability, water conservation, and eco-friendly commercial landscaping solutions.
KD Landscape integrates sustainable practices such as drought-resistant plantings, efficient irrigation systems, and environmentally friendly fertilizers. They also educate HOA boards on the long-term benefits of sustainable landscaping.
For the past seven years, KD Landscape has successfully maintained the 750-home Shorewood Glen HOA community, ensuring a year-round, well-manicured, aesthetically pleasing environment. The regular mowing, pruning, weeding, and seasonal cleanups have kept both private homes and common areas in top condition.
KD Landscape provides weekly reports and attends monthly building and grounds meetings, ensuring transparency and proactive planning. The on-site account executive, present three days a week, has strengthened direct communication and addressed HOA concerns quickly and efficiently. The dedicated crew works five days a week, providing consistent service and rapid response to issues.
Seasonal adjustments, such as irrigation management and winter preparations, have ensured Shorewood Glen HOA’s landscape remains in great condition despite Chicago’s extreme weather. Tree care, plant health management, and bed improvements have helped maintain a thriving landscape.
KD Landscape’s team has regularly proposed and implemented HOA landscape installation enhancements to improve curb appeal and functionality.
KD Landscape’s professional approach to Shorewood Glen’s HOA landscape maintenance has helped reduce complaints and improve overall satisfaction among residents.
And the landscape’s enhanced appearance contributes to the community’s property values and desirability.
A representative from Shorewood Glen HOA even said, “Our community looks beautiful. Thank your staff for a job well done.”
Like Shorewood Glen HOA, your HOA landscape maintenance may need some attention to improve the property’s look for homeowners, improve communication, and create a plan for future aesthetic landscape design enhancements.
But maybe you also have a lot on your plate, and you don’t have time to micromanage a landscape company or worry about whether your facility is being neglected by the service provider you choose.
We understand. You’re busy, and your time is valuable. Let KD Landscape help. We can discuss your priorities and build trust with you so you feel like we’re listening to you and your needs.
We can communicate with you in the ideal fashion you choose and respond promptly so you’re never left wondering what’s next or if something is incomplete. We can proactively share impactful ideas to boost areas of your property that you didn’t know needed attention.
Do you want to learn more about our commercial landscape and HOA maintenance in Greater Chicago? Get started today with an on-site consultation. We’ll review your options together so you can make a great choice.